Replacement and retrieval policy

Replacement and retrieval policy:

- Replacement and retrieval are the right to the content of all our customers, and it includes all the products that we offer on our store.

- All products offered to our store are subject to replacement and recovery policy according to the conditions and conditions stipulated in this newspaper.

- It is possible to return or replace if the product is in its original condition when purchasing and wrapped in the original cover.

- Recover within three (3) days and replace it within seven (7) days from the date of purchase.

- Please contact us via a page to call us or through our phone numbers in order to seek retrieval or replacement.

- Please photograph the product and send it with the identification of the city, the address and the request number to be replaced by another product in the event that the product is corrupt or has a specific defect, or is not exploited according to the agreed upon.

- The amount is retrieved for the entire customer in the event that the product he reached is completely different with the product description on the product page on our site.

We are not responsible for any expectations for the use of products by the customer, which we did not mention on the product page on our site.

- 30 percent or value is deducted of no less than 25 dirhams if the customer does not want the product and has no defect or any significant problem.